Training
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Our after-sales training creates strong bond between personnel safety and quality performance, therefore, Nicely is rather emphasize the importance of the operation guidelines. After machine is delivered to customer’s facility, Nicely teams will come along to help with machine installation, a completed operation training will be put in action subsequently by our expertise to ensure the machine users are thoroughly trained to understand the safety guidance and skills for operating the machine.
![](../UserFiles/kindeditor/image/20221122/Training-1.jpg?durdjsyxf1)
Customer Supports
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
From the machine on-site trial before shipment, preparing for the delivery, commissioning at customer’s firm, or even the service hot-line, customer’s satisfaction of machine performance is the top priority of the entire Nicely team. Customers feel it too !
“Nicely service teams are often praised by customer’s production leaders for our high-quality cutting results and excellent control in tension made by coherent system operation. Our service team is highly skilled for the real-time support or remote support via digital communications to troubleshoot abnormalities immediately, which is so appreciated and supportive! "says a front-line service engineer.
Remote support
Remote technical support.
When traveling restriction was in place, Nicely Technical Team, including electrical and mechanical specialists, grouped up right on the spot to remotely help customers troubleshoot to resume customers ‘production seamlessly.
Maintenance
A time-based inspection on a machine is especially significant as efficient performance and high productivity are closely related to.
In order to make machine users obtain operation knowledge easily, our operation manual covers operation instructions, importance notice for handling the machine, lubrication guidelines, trouble shootings, and necessary information.
For any question about machine operation or maintenance, Nicely team is always ready to assist you!
![](../UserFiles/kindeditor/image/20221122/Maintenance-1.jpg?pegkzlvaon)
![Manual vs. Automated Slitter Rewinder Machine : Pros, Cons, and Modern Trends](https://nicely-slitter.com/UserFiles/news/最新消息小圖_pic.png)
Manual vs. Automated Slitter Rewinder Machine : Pros, Cons, and Modern Trends
In the world of manufacturing and material processing, slitter rewinders play a critical role in converting large rolls of materials into smaller, usable rolls. This article will compare manual and automated slitter rewinder machines, exploring their respective advantages and disadvantages, current industry trends, and scenarios where manual machines may outperform their automated counterparts to help the machine user make decisions confidently.
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Enhancing Nonwoven Fabric Slitting Machine : EG-2001GA - Retrofitting Success for Leading Manufacturer
A Taiwanese leading nonwoven manufacturer, has recently completed a significant retrofitting project on their 3600mm nonwoven slitter rewinder, model EG-2001GA. Originally acquired in 2014 for handling nonwovens, this upgraded slitter is now set to meet the demands of their growing overseas market.
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Thank You for Visiting Nicely at Drupa
Reflecting on the conclusion of Drupa 2024, we're excited to share some key insights gathered from our time at the exhibition.
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Insight of CWIEME Exhibition
The recent CWIEME exhibition was a remarkable event for Nicely, we were glad to connect with numerous industry leaders and showcase our innovative solution.
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Nicely Showcases Narrow Slit Winding Technology in C2 Magazine
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Nicely : Supporting Your Sustainability Goals with Reliable Paper Slitter Rewinders
The landscape of the paper packaging and paper roll converting industry is undergoing a significant transformation, driven by the increasing demand for sustainable solutions towards paper materials that are biodegradable, recyclable, and reusable. This surge in demand marks a clear shift towards sustainability.