Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
machine on-site trial before shipment, preparing for the delivery,
commissioning at customer’s firm, or even the service hot-line, customer’s
satisfaction of machine performance is the top priority of the entire Nicely
team. Customers feel it too !
service teams are often praised by customer’s production leaders for our
high-quality cutting results and excellent control in tension made by coherent
system operation. Our service team is highly skilled for the real-time support
or remote support via digital communications to troubleshoot abnormalities
immediately, which is so appreciated and supportive! "says a front-line service