Training
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Our after-sales training creates strong bond between personnel safety and quality performance, therefore, Nicely is rather emphasize the importance of the operation guidelines. After machine is delivered to customer’s facility, Nicely teams will come along to help with machine installation, a completed operation training will be put in action subsequently by our expertise to ensure the machine users are thoroughly trained to understand the safety guidance and skills for operating the machine.
Customer Supports
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
From the machine on-site trial before shipment, preparing for the delivery, commissioning at customer’s firm, or even the service hot-line, customer’s satisfaction of machine performance is the top priority of the entire Nicely team. Customers feel it too !
“Nicely service teams are often praised by customer’s production leaders for our high-quality cutting results and excellent control in tension made by coherent system operation. Our service team is highly skilled for the real-time support or remote support via digital communications to troubleshoot abnormalities immediately, which is so appreciated and supportive! "says a front-line service engineer.
Remote support
Remote technical support.
When traveling restriction was in place, Nicely Technical Team, including electrical and mechanical specialists, grouped up right on the spot to remotely help customers troubleshoot to resume customers ‘production seamlessly.
Maintenance
A time-based inspection on a machine is especially significant as efficient performance and high productivity are closely related to.
In order to make machine users obtain operation knowledge easily, our operation manual covers operation instructions, importance notice for handling the machine, lubrication guidelines, trouble shootings, and necessary information.
For any question about machine operation or maintenance, Nicely team is always ready to assist you!
Film Producer Upgrade Trends: Shifting from New Purchases to Upgrades of Existing Machinery
In recent years, the global film manufacturing industry has faced multiple challenges, including price competition and market saturation. Many companies have had to innovate with high-value-added film products to maintain resilience and avoid falling into the trap of price wars. The film industry covers a wide range of products, from plastic films used in packaging to advanced functional films used in display technologies. Optical films have gained significant attention for their superior optical performance, being widely applied in high-end displays and smartphones with better profit.
Exhibitions 2024-09-13
Join Nicely Machinery at FILMTECH 2024 – Japan’s Premier Functional Film Exhibition!
Exhibition Dates :Oct 29 - 31, 2024
Exhibition Venue:Makuhari Messe, Tokyo, Japan
Booth Number:23-19
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Customer Care 2024-06-26
Manual vs. Automated Slitter Rewinder Machine : Pros, Cons, and Modern Trends
In the world of manufacturing and material processing, slitter rewinders play a critical role in converting large rolls of materials into smaller, usable rolls. This article will compare manual and automated slitter rewinder machines, exploring their respective advantages and disadvantages, current industry trends, and scenarios where manual machines may outperform their automated counterparts to help the machine user make decisions confidently.
Customer Care 2024-01-05
Flexible Packaging Film Slitting : Understanding Process and Select the Right Slitter
Flexible packaging is fundamental in providing protection and enhancing the visual appeal of consumer products. Central to the operations of this industry is the slitting process for flexible plastic films—which is a mechanism that significantly influences the efficiency and quality of the output.