Training
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Our after-sales training creates strong bond between personnel safety and quality performance, therefore, Nicely is rather emphasize the importance of the operation guidelines. After machine is delivered to customer’s facility, Nicely teams will come along to help with machine installation, a completed operation training will be put in action subsequently by our expertise to ensure the machine users are thoroughly trained to understand the safety guidance and skills for operating the machine.
Customer Supports
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
From the machine on-site trial before shipment, preparing for the delivery, commissioning at customer’s firm, or even the service hot-line, customer’s satisfaction of machine performance is the top priority of the entire Nicely team. Customers feel it too !
“Nicely service teams are often praised by customer’s production leaders for our high-quality cutting results and excellent control in tension made by coherent system operation. Our service team is highly skilled for the real-time support or remote support via digital communications to troubleshoot abnormalities immediately, which is so appreciated and supportive! "says a front-line service engineer.
Remote support
Remote technical support.
When traveling restriction was in place, Nicely Technical Team, including electrical and mechanical specialists, grouped up right on the spot to remotely help customers troubleshoot to resume customers ‘production seamlessly.
Maintenance
A time-based inspection on a machine is especially significant as efficient performance and high productivity are closely related to.
In order to make machine users obtain operation knowledge easily, our operation manual covers operation instructions, importance notice for handling the machine, lubrication guidelines, trouble shootings, and necessary information.
For any question about machine operation or maintenance, Nicely team is always ready to assist you!
Stop Downtime - 10 Troubleshooting for Common Slitter Rewinder Machine Problems
Slitter rewinder machines are the unsung heroes behind the scenes for converting materials such as paper, film, foil, electrical insulation, or nonwovens. These machines make stable unwind, precise cuts and consistent rewinds — primary functions that drive production efficiency and ensure product quality. However, despite their vital role, slitter rewinders are often impacted by unexpected downtime, which can disrupt operations, inflate costs, and cause significant operational challenges.
Nicely Takes Environmental Responsibility with Organizational Carbon Audit
In November 2024, with the professional guidance of the organization of PIDC, Nicely successfully completed the ISO 14064-1 organizational carbon inventory audit. By quantifying greenhouse gas emissions, we gained a deeper understanding of the environmental impact of our operations and developed more concrete strategies for carbon reduction.
Post-Exhibition Review: Nicely Showcases Technical Excellence at FilmTech Japan 2024
Nicely team would like to thank every visitor who attended FilmTech Japan 2024, providing us with the opportunity to introduce our recent advancements in functional materials and spooling winding technologies.
展示会後レポート：FilmTech Japan 2024に於いては高機能材料のスリット及びトラバース巻きに係わる技術紹介
先日はFilm Tech Japan 2024展示会にて弊社ブースにお立寄り頂き、誠にありがとうございました。本展示会を通じて、弊社が注力している高機能材料のスリット及びトラバース巻きに係わる技術がご紹介出来ていて、大変嬉しくと存じます。
Nicely to supply a second EG-300DL slitter rewinder to Cable Tapes Africa
Cable Tapes Africa, based in Johannesburg, has once again chosen Nicely, acquiring their second slitter rewinder, the Model EG-300DL duplex shaft center-surface winding slitter rewinder, for their electrical insulation materials.
10 Key Maintenance Tasks for Your Slitter Rewinder
Slitter rewinders play a pivotal role in cutting and rewinding materials across various industries, including plastics, paper, film, metal foils, nonwoven textiles, and electrical insulations. Regular maintenance for slitter rewinders is vital not only for ensuring optimal performance but also for extending the lifespan of this critical equipment. This guide outlines 10 key maintenance tasks that owners should prioritize to keep their slitter rewinders operating at peak efficiency.