Training
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Our after-sales training creates strong bond between personnel safety and quality performance, therefore, Nicely is rather emphasize the importance of the operation guidelines. After machine is delivered to customer’s facility, Nicely teams will come along to help with machine installation, a completed operation training will be put in action subsequently by our expertise to ensure the machine users are thoroughly trained to understand the safety guidance and skills for operating the machine.
Customer Supports
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
From the machine on-site trial before shipment, preparing for the delivery, commissioning at customer’s firm, or even the service hot-line, customer’s satisfaction of machine performance is the top priority of the entire Nicely team. Customers feel it too !
“Nicely service teams are often praised by customer’s production leaders for our high-quality cutting results and excellent control in tension made by coherent system operation. Our service team is highly skilled for the real-time support or remote support via digital communications to troubleshoot abnormalities immediately, which is so appreciated and supportive! "says a front-line service engineer.
Remote support
Remote technical support.
When traveling restriction was in place, Nicely Technical Team, including electrical and mechanical specialists, grouped up right on the spot to remotely help customers troubleshoot to resume customers ‘production seamlessly.
Maintenance
A time-based inspection on a machine is especially significant as efficient performance and high productivity are closely related to.
In order to make machine users obtain operation knowledge easily, our operation manual covers operation instructions, importance notice for handling the machine, lubrication guidelines, trouble shootings, and necessary information.
For any question about machine operation or maintenance, Nicely team is always ready to assist you!
ICE Europe 2025 International Converting Exhibition ｜ Nicely will showcase trends in special material slitting !
Exhibition Dates | 2025/03/11 - 2025/03/13
Exhibition Venue | Munich, Germany
Booth Number | A6-516
Innovative Film Slitting Technologies for High-Performance Thin Films and Flexible Electronics
The rapid advancement of flexible electronics—such as E-paper, smart packaging, medical sensors, solar cells, automotive components, and touchscreens—is driving significant progress in substrate technologies. High-performance materials such as optical-grade PET and ITO conductive films not only enhance transparency to over 90% but also offer exceptional bendability and durability, achieving material thickness as low as 6 µm to meet the demands for lightweight and high-performance applications.
Nicely featured in Pro-Flexconvert Issue 5! Don't miss this essential guide to slitting equipment maintenance
Editor-in-chief Martin Hirschmann of Pro-Flexconver invites NICELY to share practical knowledge on slitter rewinder maintenance, helping users optimize operations for smoother and more efficient production.
Celebrating 40 Years of Excellence
For four decades, we have been at the forefront of innovation, providing tailored solutions for slitters, rewinders, spoolers, and retrofits. As we grow, we look forward to continuing this journey of excellence with our valued partners and clients.
Stop Downtime - 10 Troubleshooting for Common Slitter Rewinder Machine Problems
Slitter rewinder machines are the unsung heroes behind the scenes for converting materials such as paper, film, foil, electrical insulation, or nonwovens. These machines make stable unwind, precise cuts and consistent rewinds — primary functions that drive production efficiency and ensure product quality. However, despite their vital role, slitter rewinders are often impacted by unexpected downtime, which can disrupt operations, inflate costs, and cause significant operational challenges.
Nicely Takes Environmental Responsibility with Organizational Carbon Audit
In November 2024, with the professional guidance of the organization of PIDC, Nicely successfully completed the ISO 14064-1 organizational carbon inventory audit. By quantifying greenhouse gas emissions, we gained a deeper understanding of the environmental impact of our operations and developed more concrete strategies for carbon reduction.