Training
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Our after-sales training creates strong bond between personnel safety and quality performance, therefore, Nicely is rather emphasize the importance of the operation guidelines. After machine is delivered to customer’s facility, Nicely teams will come along to help with machine installation, a completed operation training will be put in action subsequently by our expertise to ensure the machine users are thoroughly trained to understand the safety guidance and skills for operating the machine.
Customer Supports
While Nicely Slitters are commercialized globally, our technical support reaches out to customers efficiently to ensure the machine users are well trained and confident to approach full production.
Besides on-site customer service, Nicely also provides flexible support remotely through an upgraded SIMATIC controller which enables Nicely technical team to diagnose and correct operation issues instantly.
SERVICES, appreciated by customers.
From the machine on-site trial before shipment, preparing for the delivery, commissioning at customer’s firm, or even the service hot-line, customer’s satisfaction of machine performance is the top priority of the entire Nicely team. Customers feel it too !
“Nicely service teams are often praised by customer’s production leaders for our high-quality cutting results and excellent control in tension made by coherent system operation. Our service team is highly skilled for the real-time support or remote support via digital communications to troubleshoot abnormalities immediately, which is so appreciated and supportive! "says a front-line service engineer.
Remote support
Remote technical support.
When traveling restriction was in place, Nicely Technical Team, including electrical and mechanical specialists, grouped up right on the spot to remotely help customers troubleshoot to resume customers ‘production seamlessly.
Maintenance
A time-based inspection on a machine is especially significant as efficient performance and high productivity are closely related to.
In order to make machine users obtain operation knowledge easily, our operation manual covers operation instructions, importance notice for handling the machine, lubrication guidelines, trouble shootings, and necessary information.
For any question about machine operation or maintenance, Nicely team is always ready to assist you!
Post-Event Insight from Labelexpo Europe 2025: Beyond Price, What Manufacturing Truly Deserves
At the recently concluded Labelexpo Europe 2025, one thing became clear again: the market is highly sensitive to price. When customers approached our booth, the most common question was:
“Why can others offer the same equipment at a lower price?”
Design Driven by Feedback: How Nicely Builds Slitter Rewinders That Truly Work on the Production Floor
In slitter rewinder development, technical features matter. But when the real-world needs of operators are overlooked, even the smartest design can fall flat on the production floor.
NICELY Open House : From Showcase to Co-Creation
On August 15th, 2025, Nicely Machinery welcomed customers, suppliers, trading companies, and peers to our Open House – Technology Day.
Labelexpo Europe 2025
Exhibition Dates | 2025/9/16-2025/9/19
Exhibition Venue | Barcelona, Spain
Booth Number | 7A48
Top 3 Practical Retrofits to Increase Converting Line Output
As production demand increases across various markets, many converters are rethinking their equipment strategy. The challenge isn’t always machine age—it’s automation readiness. For many slitter rewinders still running reliably, strategic retrofits can deliver immediate gains in speed, efficiency, and consistency, all without the disruption of a full replacement.
Third EG-9000 Spooling Slitter Rewinder Installed at a Southern Italy Converter for Adhesive Packaging Applications
A leading film and tape converter based in Southern Italy has recently trialed its third EG-9324 (EG-9000 series) Spooling Slitter Rewinder. This precision slitter is specially engineered for narrow-width slitting and long-length spooling of OPP and PET films, commonly used in printed adhesive packaging tapes, flexible laminates, and labelstock applications. This latest investment continues a trusted collaboration that began in 2017.